Perceived Benefits and Challenges in Digital Learning Post-Covid-19 Pandemic

Abstract

Digital learning utilizes the information and communication technology in a way to provide students with various resources of knowledge and information, challenging both geographical and time limitations. It is not a new phenomenon, but the advent of Covid-19 pandemic had increased its acceptance rate, as online education was the only option to sustain education during the pandemic. This pandemic had significantly transformed learning style from face-to-face learning to digital learning. Therefore, it is significant to answer the research questions whether the users really wanted to continue digital learning after pandemic, and what benefits and challenges they feel in digital learning continuance. The present research is an attempt in this direction. For achieving proposed research objectives, a descriptive research design was framed. By using convenience sampling and online medium, a total of 374 responses were collected from students enrolled in higher institutions of the Haryana state, India. The findings suggest that the technology providers and policymakers need to solve investigated challenges and improve the benefits and personal satisfaction of users for long-term digital learning continuance, as students don’t want to continue digital learning in future. The present study also suggests to educational institutions that they should use blended learning over digital or face-to-face learning for improvement in students’ task performance and overall personality development.